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In essence, mediation is a structured process designed to facilitate the resolution of disputes by employing an impartial intermediary who guides conflicting parties through constructive dialogue to mutually address their concerns.
What makes mediation different?
The key principles driving mediation
⦁ It’s voluntary
⦁ It’s totally confidential
⦁ It’s self-determined
⦁ The mediator is an independent objective impartial other
How does the process unfold?
One of the key advantages of mediation lies in its adaptability to suit the specific needs of each dispute. Typically, the process follows a structured flow consisting of two main stages:
Stage 1 – Exploring the Situation:
During this initial phase, the mediator assists the parties in articulating their perspectives, interpretations, and concerns. Through active listening and facilitation, the mediator helps clarify information, validate interpretations, and delve into the underlying issues. The goal is to establish a shared understanding of the situation, fostering emotional relief and a basis for constructive dialogue.
Stage 2 – Reaching Resolution Phase:
Moving into the resolution phase, the parties, with the skill of the the mediator, identify and prioritize topics for resolution. Together, they explore potential solutions, assessing their feasibility and alignment with the parties’ interests. Key considerations include determining mutually acceptable steps, evaluating their practicality and interrelation, and identifying measures to rebuild trust if necessary.
By navigating through these phases, mediation endeavors to empower parties to collaboratively craft solutions that address their concerns and pave the way for mutual understanding and resolution. Your dispute. Your resolution.